PRIVACY POLICY

Effective Date: January 01, 2026

DLP CRM (“Company,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, and protect information.

1. Information We Collect

We may collect:

Name

Email address

Phone number

Billing information

Business information

IP address

Usage data

Payment information is securely processed through Stripe. We do not store full credit card details.

2. How We Use Information

We use information to:

Provide access to the CRM platform

Process subscription payments

Send service notifications

Improve platform performance

Provide customer support

3. SMS & Communication Data

If you use our SMS tools:

You are responsible for obtaining consent from your contacts

We do not sell or share customer contact lists

Message data may be stored for system functionality

Recipients may opt out by replying STOP.

4. Data Protection

We implement industry-standard security measures.

However, no system can guarantee absolute security.

5. Third-Party Services

We use:

Stripe (payment processing)

SMS carriers

Email providers

Cloud hosting providers

Each third party has its own privacy policies.

6. Data Sharing

We do NOT sell personal data.

We may share information:

To comply with legal obligations

To prevent fraud

To enforce our Terms

7. Your Rights

Users may:

Request access to their data

Request correction

Request deletion (subject to legal requirements)

Contact [email protected] for requests.

8. Changes to Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

9. Contact

DLP CRM
Operated by De La Pena Financial Services LLC
[email protected]
[email protected]